Refund & Exchange Policy

Refund & Exchange Policy – Al-Rooman Fabrics

Eligibility

✔ You may request a refund or exchange within 7 days of receiving your order.

Valid Reasons

• Wrong product delivered

• Product damaged during delivery

• Defective item

How to Request

1. Email us at alroomanfabrics561@gmail.com

2. Attach photos of the issue

3. Include your order number

Refund Process

✔ Approved refunds are processed within 7–10 business days
✔ Refunds are issued to the original payment method

Exchange

✔ Exchange is allowed if the product is available
✔ Customer pays for reshipping if requested product is different

Non-Refundable

❌ Change of mind
❌ Used/damaged after delivery
❌ Sale clearance items